You took the IRS on

“In January, I received a bill that said I owed over $4,000.00 from 1996! I have spent years trying to resolve this with (IRS). When I called the IRS, I was told “you owe it … just pay it”. Being retired, I could never afford to pay this. I came to you for help and you took the IRS on. You found a payment for over $2,000.00 that I had made back in 1997 that the IRS – “LOST”. After, applying this payment, and reducing all the interest and penalties, I owed only $290.00.” – Antonina